Rachel started in the construction world at a window company, overseeing the customer service department.  She eventually moved on to doing similar work for a fireplace installation company and then got into warranty management for another build company in the Denver area.  Rachel is a native Denverite and grew up in North Denver, not far from the current Factor offices.

An avid diver and swimmer, Rachel and her husband often take trips to exotic locations to go scuba diving.  She also enjoys spending time with her two teenage daughters and family, as well as gardening and the occasional hike to enjoy nature.